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leadership

Fluid Revenue Orchestration needs two things

April 30th, 2026 — Fluid Revenue Orchestration needs two things Fluid revenue operations require two things to work: a good flow of data and the right data to flow....

Sometimes, you need a CTO

April 30th, 2026 — Sometimes, you need a CTO I once did a consultation with a national healthcare company. The disease was a chronic, debilitating condition There...

Basic tenets of Fluid Revenue Orchestration

April 30th, 2026 — I've been in more than a few organizations, and I've formed an opinion of what makes a strong Revenue Orchestration Architecture. Here's my basic...

Beyond Martech siloes: Thinking about the full Revenue Orchestration Architecture

April 30th, 2026 — Evolving Marketing Operations for a more fluid pipeline Marketing technologists have traditionally focused on building discrete platforms to...

Getting ROI from Fluid Revenue systems

April 30th, 2026 — Executives investing in Salesforce, particularly with Fluid Revenue Orchestration, often find the promised ROI a little elusive. It's not usually a...

Fluid Revenue at Scale requires active executive sponsorship

April 30th, 2026 — Executive sponsorship is critical here, because teams won't naturally work together Marketing is often comprised of people-pleasers who are...

What is a Revenue Orchestration Architect

April 30th, 2026 — A Revenue Orchestration Architect is responsible for designing and implementing comprehensive revenue Orchestration strategies, systems, and...

The perfect CRM: I once met a real unicorn in the Canadian wilderness

April 29th, 2026 — OK, maybe not the wilderness, wilderness. It was Toronto. I met Jamie Lee while building a Marketo instance for her. Her company was doing a...